Lead Product Manager
We’re currently looking for Lead Product Managers to join our team in London.
Idean is a global design studio, operating in the realms of design, technology and business. At about 90 here in London, we’re a curious and caring mix of thinkers, makers and doers. We believe that companies need to transform their business of today while building their business of tomorrow. We create products, services and Beta Businesses from scratch as well as transforming things that already exist from the ground up. Idean is a part of Capgemini Invent, and some of our projects are joint efforts with our extended family and some are Idean solo teams.
Idean is a place where you can make real change at a truly enormous scale. We work with some of the biggest and most-exciting businesses across all sorts of industries – so if you care about impact, this is a place where you can make it. We’re helping clients launch Beta Businesses and challenging existing setups in Telco, Energy, Financial Services and Retail, amongst other sectors. One of these new businesses, SMARTY, recently became the best-rated mobile network on Trustpilot. Not bad for a baby business.
We take on projects of many shapes and sizes. They can be short or long, depending on the scope. And they can often involve working outside of the studio and travelling to different locations, in and around London or elsewhere in the UK. If you cannot travel please speak to us about this.
Idean is a place where you’ll meet lots of brainy people passionate about doing some of the best work of their lives. We also believe this can be done whilst having a laugh together and going home on time. Our team have written a bunch of articles about their work and life here at Idean over on our blog. Chris, our Product Principal, wrote this one all about his experience of making products for other people.
More about the role
The role would combine the design, build and launch of products, with helping Idean to further define our go-to-market offer.
We know that to make a difference, we need to ship things. And do so quickly without sacrificing quality. Then we need to make them better, to iterate on them in market, fix bugs, improve the experience, add features, and grow the user base. It’s always challenging but also incredibly rewarding.
Our product teams are small, multidisciplinary and laser-focused on delivering value to both the user and our client. We follow an agile approach but know the difference between the dogma and what’s actually required to work together successfully.
We partner closely with our clients, making sure we design our involvement to deliver the biggest chance of long-term success. This is crucial in allowing us to play a role not only in designing and building the product but also in helping shape and challenge the strategy.
This role is critical to making that magic happen. You’ll act as the lynchpin between the team and client, own the backlog and be able to provide the bridge between the user stories and the strategy.
- Quickly build domain expertise and understand the dynamics of a new market/user segment
- Build strong relationships with the leadership teams of FTSE 100 companies
- Lead multi-disciplinary teams to design, prototype and build cutting-edge products and services
- Work with designers to research and define requirements
- Identify relevant use cases and prioritise according to a roadmap
- Prepare solid specifications for new features
- Play a lead role between our clients and our internal multi-disciplinary teams
- Lead clients to successfully influence long-lasting change
- Challenge client opinions and assumptions
- Clearly communicate build and delivery options along with their pros and cons
- Be comfortable balancing project priorities
- Play a leading role in our product Community of Practice and industry and regularly share your work and ideas with the broader team and community.
More about this level
As a lead at Idean you have developed a core set of practice skills and you have the ability to define what does good look like across a number of practice approaches. You will play a hands-on role in the delivery of project activities and deliverables, e.g. workshops, presentations and feedback sessions, and your outputs will also include high quality work for your given practice with minimal guidance and oversight. You will develop trusted client relationships and lead activities and client interactions related to your practice area.
You will play a key role in maintaining the project plan and you may play the project lead role on small projects; you will be able to prioritise your work accordingly as well as identify dependencies related to your work and the broader plan, and help manage these with the team. You will have an emerging set of team management skills and this will include spotting performance issues and helping to manage these, coaching more junior members of the team, and initiating feedback activities. You will identify ways to work on your personal development and actively participate in growing and advancing your Community of Practice and the studio.
- Experience within the product manager/owner domain, or similar
- Experience working within or leading multidisciplinary teams and coaching junior team members
- A strong understanding of user-centered design, agile delivery, web technologies, and modern development practices
- Deep domain knowledge in one or two related areas (e.g. marketing/growth, software development, service delivery, or analytics)
- Become well adjusted to navigating ambiguity and challenging environments/clients
- The drive to deliver excellent work and lead others towards this also
- The drive to proactively identify and implement improvements to the way we work
- Comfort leading sessions with senior clients
- The ability to mediate and mend relationships
- The instinct to recognise when something doesn’t work
- Strong feedback skills and the drive to role model these activities
- The ability to manage up and initiate difficult conversations with the project leadership team
- Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve
- Passion about helping to create an environment where people can do great work
- Buckets of positivity and a “can do” attitude.
From experience, you know how precarious these ‘go-to-market’ roads can be. Given the nature of this role, and the way in which partner with our clients, we’re looking for a very particular type of person for this role - we don’t care if you’re an introvert or an extrovert, wear sneaks or shoes, but you must have passion and tenacity when it comes to getting products and services live!
Don’t worry about being a 100% fit. That’s impossible nonsense, anyway. If this sounds like an interesting opportunity to you, and you think it could work, let’s chat.
What to expect from our application process
Standard stuff, really. First, we'll take a look at your application and you’ll hear from us within a couple of weeks. If you look like a possible fit for the role, then we’ll invite you to have a chat, in-person or on the phone. After that, there will be two interviews, perhaps with a task, depending on the role you’re applying for. There are no robots screening CVs here, so we apologise if it takes a little longer than expected.
A challenging, creative and supportive working environment is important to us. We’ve put a lot of thought into our studio space and how we grow and support our team. Our policies on mental health and parental responsibilities, and more, are designed to work for our people. While we strive to be as inclusive and forward-thinking as humanly possible, we also know we can always do better. The point is, we’re keen to talk about and accommodate any need that helps you get good work done while enjoying a quality work-life balance.
- Competitive salary
- Company pension contribution of 6%
- AXA private medical insurance, which includes Stronger Minds mental health support
- Group Income Protection (50% level cover)
- Life Assurance (2x level cover)
- 25 days of holidays, plus additional days off during some of the winter holiday season (we close between Christmas Day and New Years Day), as well as bank holidays of course
- A tiered parental leave policy, which offers 12 or 18 weeks maternity full-pay and 4 weeks partner full-pay (dependant on your tenure)
- Access to our Cycle to Work scheme
- Flexible working programmes. There is no one model to fit all so feel free to talk to us about what you need
- Individual training budget for personal development
- Community of Practice get-togethers
- Healthy snacks and drinks in the studio, plus team lunch on a Friday
- All sorts of different social events, inside and outside of the studio.
Sounds good? Then apply!
You must be legally authorised to work in the UK without restrictions. Please do not apply for more than one job or location. If you wish to be considered for more than one studio please include this in a cover letter.