Senior Researcher


We’re currently looking for a Senior Researcher to join our team in London. This is a fixed term role for six months, with the potential opportunity to extend or move into a permanent role. The start date for this role is 12th of August. 

At Idean we believe that companies need to simultaneously transform their business of today while building their business of tomorrow. We combine design, technology and business smarts to help organisations do just this. We create products, services and businesses from scratch as well as transforming things that already exist from the ground up. We also believe this can be done whilst having a laugh together and going home on time. 

We’re a team of 80+ hybrid product and service designers, developers and technologists, and strategists here in the UK, and part of a global network of Idean studios and the broader Capgemini group. We’re helping clients launch Beta Businesses and challenging existing setups for clients in Telco, Energy, Financial Services and Retail, amongst many other sectors. 

This role will be based at one of our core public service clients in Canary Wharf. You will be part of a multidisciplinary team of designers, a programme manager, a business analyst and technology team, made up of people from our team and our other partners. Due to the nature of the project and client, you will need to have been a UK resident for at least five years. 

The role and your core responsibilities 

As a Senior Researcher you will join our Product Design community of practice. 

  • Your research experience can be broad and varied but we are looking for strong qualitative research.
  • You must have strong experience of managing stakeholders, and bringing people on board and along on the journey. This is a big part of ensuring the success of this programme of work and what also makes this work exciting to be a part of. 
  • This is a cross-government project so it can be highly complex when it comes to stakeholder management. You will be someone comfortable navigating this territory and have the tools and approaches to push this kind of work forward.  
  • You will have a strong presence within team situations, with good people management skills. You will be comfortable having difficult conversations.
  • You will have an agile mind-set; we are working in two week sprints and it’s working well for all of the teams involved.
  • It would be great if you had experience in the public sector, or government or GDS, but it’s not a requirement.

Don’t worry about being a 100% fit. That’s impossible nonsense, anyway. If this sounds like an interesting opportunity to you, and you think it could work, let’s chat..

What to expect from our application process

Standard stuff, really. First, if we like what we see within your application, you’ll hear from us within a couple of weeks. Then we’ll have a chat, in-person ideally or on the phone if better for you. After that, there will be two interviews, perhaps with a task, depending on the role you’re applying for. There are no robots screening CVs here, so we apologise if it takes a little longer than expected. 

We offer

A challenging, creative and supportive working environment is important to us. We’ve put a lot of thought into our studio space and how we support our team. Our policies on mental health and parental responsibilities, and more, are designed to work for our people. While we strive to be as forward-thinking as humanly possible, we also know we can always do better. The point is, we’re keen to talk about and accommodate any need that helps you get good work done while enjoying a quality work-life balance. 

  • Generous and competitive salary
  • Company pension contribution of 6%
  • Group Income Protection 
  • Life Assurance
  • AXA healthcare self cover
  • A possible team bonus
  • 25 days of holidays, plus additional days off at Christmas (we close between Christmas Day and New Years Day)
  • A tiered parental leave policy, which offers 12 or 18 weeks maternity full pay and 4 weeks partner full pay (dependant on your tenure) 
  • Access to our Cycle to Work scheme
  • Flexible working programmes. There is no one model to fit all so feel free to talk to us about what you need
  • Individual training budget for personal development 
  • Community of Practice get-togethers 
  • Social events, inside and outside of the studio  
  • Quarterly company days. We take ourselves out of the studio regularly. It's our time together to learn, prioritise plans and make sure everyone is involved in where we are going. It's also just a lot of fun.

Sounds good? Then apply! 

Additional information: 

You must be legally authorised to work in the UK without restrictions. Please do not apply for more than one job or location. If you wish to be considered for more than one studio please include this in a cover letter.

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