Lead Technologist


We’re currently looking for a Lead Technologist to join our team in London. 

Idean is a global design studio, operating in the realms of design, technology and business. At about 90 here in London, we’re a curious and caring mix of thinkers, makers and doers. We believe that companies need to transform their business of today while building their business of tomorrow. We create products, services and Beta Businesses from scratch as well as transforming things that already exist from the ground up. Idean is a part of Capgemini Invent, and some of our projects are joint efforts with our extended family and some are Idean solo teams. 

Idean is a place where you can make real change at a truly enormous scale. We work with some of the biggest and most-exciting businesses across all sorts of industries – so if you care about impact, this is a place where you can make it. We’re helping clients launch Beta Businesses and challenging existing setups in Telco, Energy, Financial Services and Retail, amongst other sectors. One of these new businesses, SMARTY, recently became the best-rated mobile network on Trustpilot. Not bad for a baby business.

We take on projects of many shapes and sizes. They can be short or long, depending on the scope. And they can often involve working outside of the studio and travelling to different locations, in and around London or elsewhere in the UK. If you cannot travel please speak to us about this. 

Idean is a place where you’ll meet lots of brainy people passionate about doing some of the best work of their lives. We also believe this can be done whilst having a laugh together and going home on time. Our team have written a bunch of articles about their work and life here at Idean over on our blog

More about the role 

As a Lead Technologist you will join our Technology Community of Practice, working primarily across our Three account. We run two digital product teams on behalf of Superdrug mobile and SMARTY, two of the UKs snazziest mobile networks.   

This is a multi-faceted lead role. You will be responsible for the technology that powers these products; if it’s technical, you own it. It breaks down like this:

  • Technical leadership - being clear on where the technology needs to go, how it will get there, and what the benefits will be. 
  • New feature design - working with our product managers and designers to design, scope and prioritise new features. 
  • Client and stakeholder management - working with techie and not techie clients and stakeholders on new features, planning and delivery.
  • Delivering value to our clients as quickly as possible. In tech terms, this means we get stuff built and shipped and into customers hands as fast as we can.
  • Development and deployment methodology - how features get planned, built and deployed.
  • Leading, coaching and supporting engineers - working with them to plan their work, helping unblock them and do their best work.
  • Technical quality  - you will be the owner of the technical backlog and be accountable for the technical quality of the product.
  • Championing agile best practices and Continuous Delivery.

We work with a lot of different technologies. We don’t have a set stack, although we lean towards contemporary open source frameworks and cloud services that let us get stuff done quickly. 

You will

Own the architecture

  • Create and maintain a technical platform roadmap and architecture that supports client business and technical objectives.
  • Evaluate technical dependencies from stakeholders within the team and third parties for the development of the products.
  • Make technical decisions based on the current state of application development and future state based on the product roadmap and forth-coming team or practical issues.
  • Evaluate system error reporting, delegating technical resource based on critical factors and provide stakeholders reports where required.

Get quality stuff shipped

  • Establish and maintain the quality bar. Maintain and ensure a level of excellence within the development team for test delivery.
  • Provide guidance to development team on current and future development requirements to fulfil both technical and business objectives.
  • Set rules and provide guidance to code standards, management of these standards within the development teams and adaptations based on the business needs.

Work well with people

  • Translate technical decisions into non-technical language for stakeholders outside of the development team or process.
  • Encourage a culture of learning, sharing resources and providing reinforcement of individuals goals within the development team.
  • Provide onboarding of new developers and manage hand over when a developer leaves the team.
  • To provide vision not dictation of the development of the software within the business.
  • Encourage a culture of learning, sharing resources and providing reinforcement of individuals goals within the development team. 

Encourage sharing of knowledge

  • Ensure a high level of documentation standards within feature development.
  • Refine and continually improve processes around software reviews, reduce complexity conversations into tangible documentation.
  • Provide where necessary technical design documentation and reference.
  • Reduce silos of technical knowledge of critical systems.

You have 

  • Demonstrable experience delivering technical projects from conception to delivery, to growth.
  • Substantial experience working for significant scaled products or services in a senior technical role.  
  • A comprehensive technical background and experience of a wide range of modern technologies, architecture and concepts. Your specific knowledge of a particular language isn’t as important as your grasp on the pros/cons and tradeoffs each one brings. 
  • Experience working with and championing modern approaches to building innovative products, and effective technology teams - such as Agile, Lean and/or Continuous Delivery, and Infrastructure as Code.
  • A contemporary attitude and approach to building innovative products and services.
  • The ability to represent the technology perspective to our clients at management or board level.
  • The ability to assimilate new technical domains quickly to identify possible solutions.
  • The ability to set the technical direction and goals on a project, create a productive working environment, and support our developers to grow. 
  • A quality driven approach to testing and continuous deployment.
  • Experience of technology renewal, digital transformation projects, data science, machine learning, managing remote team, technology consulting would be nice to have.
  • Drive to deliver excellent work and lead others towards this also. 
  • Drive to proactively identify and implement improvement to the way we work.
  • The ability to mediate and mend relationships. 
  • The ability to coach more junior members of the team. 
  • Strong feedback skills and the drive to role model these activities. 
  • The ability to manage up and initiate difficult conversations with the project leadership team. 
  • Comfort leading sessions with senior clients. 
  • Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve. 
  • Passion about helping to create an environment where people can do great work. 
  • Buckets of positivity and a “can do” attitude. 

Don’t worry about being a 100% fit. That’s impossible nonsense, anyway. If this sounds like an interesting opportunity to you, and you think it could work, let’s chat.

What to expect from our application process

Standard stuff, really. First, we'll take a look at your application and you’ll hear from us within a couple of weeks. If you look like a possible fit for the role, then we’ll invite you to have a chat, in-person or on the phone. After that, there will be two interviews, perhaps with a task, depending on the role you’re applying for. There are no robots screening CVs here, so we apologise if it takes a little longer than expected. 

We offer

A challenging, creative and supportive working environment is important to us. We’ve put a lot of thought into our studio space and how we grow and support our team. Our policies on mental health and parental responsibilities, and more, are designed to work for our people. While we strive to be as inclusive and forward-thinking as humanly possible, we also know we can always do better. The point is, we’re keen to talk about and accommodate any need that helps you get good work done while enjoying a quality work-life balance. 

  • Competitive salary.
  • Company pension contribution of 6%.
  • AXA private medical insurance, which includes Stronger Minds mental health support.
  • Group Income Protection (50% level cover). 
  • Life Assurance (2x level cover). 
  • 25 days of holidays, plus additional days off during some of the winter holiday season (we close between Christmas Day and New Years Day), as well as bank holidays of course. 
  • A tiered parental leave policy, which offers 12 or 18 weeks maternity full-pay and 4 weeks partner full-pay (dependant on your tenure). 
  • Access to our Cycle to Work scheme.
  • Flexible working programmes. There is no one model to fit all so feel free to talk to us about what you need.
  • Individual training budget for personal development. 
  • Community of Practice get-togethers. 
  • Healthy snacks and drinks in the studio, plus team lunch on a Friday. 
  • All sorts of different social events, inside and outside of the studio. 

Sounds good? Then apply! 

Additional information: 

You must be legally authorised to work in the UK without restrictions. Please do not apply for more than one job or location. If you wish to be considered for more than one studio please include this in a cover letter.

We take your privacy seriously and are committed to maintaining the trust and confidence of candidates and prospective candidates who are exploring job opportunities with us. Within our London studio’s Talent Privacy Policy here you can find information on how we treat data that we collect from candidates and prospective candidates, when you apply online or when we connect in other ways, such as via email.