Five ways to shape the future of your business

We help everyone from start-ups to Fortune 500 companies transform the way they fundamentally work, make, and think – making their culture more entrepreneurial and resilient. Together, we create products and services that make a real impact. Here’s how we do it.

  • Spearhead Projects

    Design a product or service that users love

  • Beta Businesses

    Design, build, and launch new businesses

  • Signature Moments

    Elevate and differentiate your customer experience

  • Design Thinking

    Create and scale new ways of working

  • Design Systems

    Redesign an ecosystem of experiences holistically

Spearhead Projects

Idean has a long track record of designing digital products and services that people love – from creating forward-looking concepts to delivering award-winning experiences.

By deeply understanding human needs, we help our clients reframe complex problems, capture untapped opportunities, and design valuable solutions.

With a Spearhead Project, we’ll showcase the value of design and its impact to your organization.

Question Mark
Where to start?

A ten-week design project. We’ll work closely together through research, ideation, concepting, and design – all the while giving your team new skills and demonstrating the value of design.

Beta Businesses

Lean and nimble start-ups are launching products and services faster than their established competitors can create a business case. A Beta Business is how you can level the playing field and become a disruptor.

By targeting growth opportunities through design and experimentation — free from the status quo — we help clients design, build, and launch new digital products and services.

Why should you launch a Beta Business?

  • Respond to the market

    Every industry has its disruptors; answer them with your own. Using new technology and new operating models, you can overhaul your spending and serve new customer needs – without confusing what you already do well.

  • Create room to grow

    A Beta Business gives you room to try new distribution models and ways of working. Because it works as a standalone, you won’t damage your existing brand or customer base.

  • Learn fast

    When you launch faster, you get feedback faster. That’s why the lifeblood of a Beta Business is experimentation: try something, test something, direct the business, and do it again.

Question Mark
Where to start?

A ten-week incubation program. We’ll jointly explore, validate and accelerate new business and digital opportunities with a high focus on customer value – setting the stage for launching a minimum viable product (MVP) and experience.

Signature Moments

Every service, every product should deliver that ‘a-ha’ moment to their user. That moment when they realize that your product or service truly works for them and is worthy of their time.

We help clients elevate their customer experience by pinpointing where and how to wow people, turning average experiences into Signature Moments. This approach grows customer loyalty, brand equity, and share of wallet by strengthening the relationship between people and your business.

How can we help you define your Signature Moments?

  • Get a bird’s eye view

    To start defining your Signature Moments, you have to assess your customer experience as a whole. We combine qual and quant research with your KPIs (and a look at the competition) to figure out what ‘good’ looks like.

  • Mastermind a movement

    We’ll help you turn Signature Moments into a way of thinking that spreads across your organization: how can you make every experience momentous? We’ll create tools for you to use – like persona templates and journey maps – to instil this thinking everywhere.

  • Make it memorable

    With all of that done, you’ll be left with a set of stand-out moments that your customers remember – the kind of moments that keep them coming back.

Question Mark
Where to start?

A 12-week engagement to assess your brand and experiences, research what users want, and explore initial concepts.

Design Thinking

When a customer-first mindset spreads within your organization, it creates better outcomes for customers and for your business.

Idean and its training arm – Idean Design Academy – enable clients build a movement of new ways of working and design thinking.

These programs result in making work more entrepreneurial, putting customers and users at the center, and breaking internal silos in day-to-day collaboration.

Question Mark
Where to start?

A 12-week project together. We’ll research your organization, design a program, and create a playbook of internal best practices.

Design Systems

Your brand and customer promise should shine through every customer and user interaction with your ecosystem of products and services. A Design System is a living set of tools, training, and guidelines to deliver consistent experiences and brand messaging at scale and over time. Idean has extensive experience designing systems and reusable assets that enable you to grow confidently and can increase your design and development teams’ productivity tenfold.

Question Mark
Where to start?

A 12-week project, where we’ll assess your whole brand across every experience. Then we’ll explore some initial routes.

How we work

  • Global influence

    With a global network of 22 studios and over 700 passionate digital strategists, designers, and developers, our team blends the best of the Scandinavian design ethos and Silicon Valley mindset to deliver business value through human-centered digital design.

  • A strategic partner

    In February 2017, we joined the Capgemini Group to deepen our strategic impact to our clients and broaden our reach. Today, we act as their digital design and innovation arm to deliver innovative services and drive digital transformation.

  • Outcomes over outputs

    We have a Finnish background, so we tend to get straight to the point. The same goes for how we work. We measure success by the impact we make for our customers, plain and simple. Our approach to design is lean and focuses on research, experimentation, user feedback/testing, and iterating together with clients.

    Our human-centered process is well-proven, yet adaptable to the varying needs of our clients and partners. We know how to do what it takes to affect change and enable our clients to get to market successfully.

    How we work

What we do

Capabilities
  • Sectors

    Automotive

    Finance

    Education

    Enterprise

    Food & Beverage

    Government

    Healthcare

    Hospitality & Leisure

    Industrial

    Insurance

    Media

    Retail

    Technology

    Telecom

  • Services

    Customer Experience Strategy

    User Experience Design

    Service Design

    Design Thinking Transformation

    Content Strategy

    Design Education

    Front-End Development

    Prototyping

    Data Visualization

    Field Research

    Usability Testing

    Design Languages

    Product Design

    Live Action Film & Animation

  • Platforms

    Web

    Mobile

    Omni-Channel

    TV

    HMI & Connected Vehicle

    Internet of Things

    Voice

    VR/AR/MR

    Wearables

    Artificial Intelligence

    Environmental Design

    In-Store

    Print

Clients
  • Intel
  • IBM
  • Hewlett-Packard
  • LG
  • Rolls Royce
  • 3M
  • Gasum
  • Volkswagen
  • Delphi
  • GoPro
  • American Express
  • Citi
  • Cisco
  • Ericsson
  • Samsung
  • A³ by Airbus
  • ATT
  • Bosch